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Electrified Vehicles FAQ

SHOP OUR ELECTRIFIED VEHICLE INVENTORY

FAQ - COST RELATED QUESTIONS

How much do Electric Vehicles cost compared to gas-powered vehicles?
EVs are less expensive than people realize, and there are a number of factors contributing to bringing down the net cost of Electrified Vehicles. Electrified Vehicles do tend to have higher MSRPs than non-EVs, but the key is to look at the overall cost of ownership, which is in favor of EVs. Lower maintenance and operating costs bring down the overall cost of ownership over the long term. Also, an IRS tax rebate up to $7,500 is available for eligible customers. Various state and local incentives, where applicable, also bring the cost down.
  • GOVERNMENT POLICIES — Government continues to be supportive of EVs in the push for energy independence and clean energy.
  • TAX CREDITS — The IRS allows up to $7,500 in tax credits* for the purchase of qualified EVs to help offset the cost. *Customers should consult their tax advisor to see if they qualify.
  • LOCAL INCENTIVES — Many state and local governments offer tax breaks and incentives for EVs or related charging equipment.
  • INCENTIVE FINDER — The respective Chrysler and Jeep® brand sites each feature an Incentive Finder that shows current incentives being offered in each area.
  • Chrysler Pacifica Hybrid
  • Jeep® Wrangler 4xe
  • INCREASING SALES — Increasing sales volume is helping spread EV research and development costs, and lower MSRPs.
  • OPTIONS — Consider presenting customers two payment worksheets to compare the costs; one for the EV and one for the conventional version of the vehicle.
How much does it cost to charge an EV?
As a general rule, EV drivers tend to save about 50% on fuel costs compared to gas-powered vehicles. Based on current national averages, charging an EV averages 3-4 cents per mile, compared with 5-30 cents per mile for gasoline. This assumes home charging as public charging adds additional fees. Owners can generally save by charging at home overnight due to lower off-peak rates. Public charging stations will often charge fees, and electricity rates may vary across the country.

How much does a replacement battery cost?
EV batteries are built to last many years and have a longer warranty than other vehicle components. Stellantis EV batteries are covered by warranty for 10 years/150,000 miles (in zero-emission states) or 8 years/100,000 miles (in non-zero-emission states). Currently, the industry average for EV battery replacement for out-of-warranty batteries is about $5,500.
  • BATTERY LONGEVITY - EV batteries are built to last many years and can be recharged many thousands of times. The lithium-ion battery in a Stellantis PHEV will likely outlive most laptop computers, clothes dryers or microwave ovens
  • BATTERY WARRANTY - EV batteries are mandated by law to have a minimum warranty coverage of 8 years/100,000 miles
  • STELLANTIS WARRANTY - The Stellantis warranty for PHEV batteries is 8 years or 100,000 miles in most states. (See Zero-Emission State requirements below)
  • ZERO-EMISSION STATES - Some states—like California—have more strict emissions laws. These are designated as Zero-Emission States. The EV battery warranty in these states is 10 years/150,000 miles
  • BATTERY EVOLUTION - As battery development and research continue, batteries are continuing to improve in terms of cost and range. For example, Stellantis recently announced a goal of lowering battery costs by 40% by 2024
How do government incentives work for EVs?
A variety of incentives are available at the federal, state and local levels. The largest is the up to $7,500 IRS tax credit for the purchase of an eligible Electrified Vehicle purchased and delivered before 12/31/2022. Customers should consult their tax advisor to see if they qualify. In addition, many states and local governments offer rebates and incentives toward EVs or related charging equipment. Customers can refer to the Incentive Finder on the respective Chrysler and Jeep® brand sites to view current incentives being offered in their area.
  • Chrysler Pacifica Incentives - https://www.chrysler.com/pacifica/incentives/hybrid-incentives.html 
  • Jeep 4xe Incentives - https://www.jeep.com/4xe/incentives/hybrid-incentives.html
FAQ - RANGE RELATED QUESTIONS

Does temperature affect my range?
Yes. Range estimates can be met under optimum conditions. Temperature extremes can impact battery range and deplete it more quickly.

Why does the electric range vary in colder temps vs. warmer temps?
The electric range suffers in cold weather due the need for more energy from the battery for the heating systems and in hot weather due to the heavier load on the air conditioning system. Batteries are often less efficient at low or high temperatures.

Do cold or hot weather, or steep inclines, reduce vehicle range?
Range depends on a number of factors, including weather and road conditions. Extreme temperatures can reduce driving range, as can driving up steep grades or hauling or towing heavy loads. Driving downhill where the brakes are used will allow regenerative braking to help recharge the battery.

Will using my AC or heater affect my battery range?
Yes. Use of the AC or heat can impact battery range and deplete it more quickly. We recommend preconditioning your vehicle while it is still plugged into the charger whenever possible. Other driving conditions - driving style and terrain for example - can impact battery range.

How can someone maximize the EV range during colder seasons?

One way to maximize your range during the winter season is to keep your vehicle fully charged when possible. To maximize the battery charge, consider gradual accelerations when possible. See the Optimizing EV Range-Drive section for tips on maximizing range.

But the range isn’t very good on those vehicles. What if I run out of battery power?
Range will vary based on driving style, weather conditions, terrain and electric battery size. When your electric battery is drained, it will seamlessly switch over to the gas engine. For example, stop-and-go city driving can take advantage of conditions for regenerative braking, which will extend the range. Extremely hot or cold conditions will deplete the battery faster than mild temperatures. The following are the ranges for Stellantis hybrids:
  • Pacifica Hybrid - Electric Range up to 32 miles - Total Range up to 520 miles
  • Wrangler 4xe - Electric Range up to 21 miles - Total Range up to 370 miles
  • Grand Cherokee 4xe - Electric Range up to 25 miles - Total Range up to 470 miles
  • Alfa Romeo Tonale - Electric Range up to 30 miles
FAQ - PERFORMANCE RELATED QUESTIONS

How well do Electrified Vehicles perform? Can they tow or go off-road?
PHEVs perform exceptionally well. The electric motors provide instant torque. In Mild Hybrid applications, like the Ram eTorque, the electric motor provides additional power to the gas engine for short bursts. As for rugged off-roading, the Jeep® Wrangler 4xe is engineered to do just about everything its gas-powered siblings can do. It has a waterproof battery and can even ford streams up to 30 inches deep. Many EVs are also engineered to tow and just haul like their gas engine counterparts. Customers should check the specifications of the vehicle in question. (Towing is not recommended with Pacifica Hybrid)

Can you drive and charge an Electric Vehicle in the rain or snow?
Yes, Electrified Vehicles are as safe to drive in inclement weather as any gas-powered vehicle. They can even be charged in the rain. All low- and high-voltage electronics, including the wiring between the battery pack and the electric motors, are sealed and waterproof.

How long do Electric Vehicles last?
Electrified Vehicles are as durable as their non-EV counterparts. At Stellantis, our EVs go through the same rugged quality and durability tests as all are other vehicles. Electric batteries must pass an additional regimen of demanding tests. Brake life is often extended since the motor is used to slow the car, recapturing the kinetic energy and storing it back in the battery.

Overall, how safe are EVs?
Stellantis EVs go through the same grueling test regimen as comparable ICE vehicles. This includes a battery of federally mandated safety tests called Federal Motor Vehicle Safety Standards (FMVSS). Stellantis EVs are subject to additional EV-specific test standards for the unique EV components such as the electric motor and high voltage battery, including:
  • Limiting battery chemical spills
  • Securing battery placement in the event of an accident
  • Maintaining of a safe distance between the chassis and the high-voltage system to avoid electric shock
  • Do Electric Vehicles break down more than vehicles with just gas engines?–
  • The short answer is “No.” EVs are every bit as durable as their gas engine counterparts in every way. And at Stellantis, they have passed the same demanding tests as non-EVs.
FAQ - CHARGING MOST FREQUENTLY ASKED QUESTIONS

How long does it take to charge an Electrified Vehicle?
Stellantis PHEVs can be fully charged in about two hours on a Level 2 charger. Level 1 charging takes about 12-14 hours. If the batteries are not fully depleted, charging will take less time. See the Charging Basics section for more information.
  • EV BATTERIES - Stellantis is targeting a 40% cost reduction in batteries by 2024
  • LEVEL 1 CHARGING - Stellantis EVs can be fully charged in about 12-14 hours with Level 1 charging. Level 1 chargers are included with each EV purchase
  • LEVEL 2 CHARGING - Level 2 240V reduces the charge time anywhere from two to four hours (240 V/30 or 32 amp) depending on the charging power of the customer’s electrical service and the acceptance rate of the vehicle
  • MOPAR® AND JEEP® CHARGERS - Level 2 chargers can be ordered through the Mopar® eStore
  • Stellantis partners -- Stellantis is partnering with outside companies to coordinate the professional installation of a Level 2 charging unit at your customer’s home. We recommend customers use a Mopar® charger to ensure quality
  • Mopar.com - Jeep EV Chargers - https://store.mopar.com/jeep-ev-chargers 
  • Mopar.com - Chrysler EV Chargers - https://store.mopar.com/chrysler-ev-chargers 
  • Qmerit.com - Jeep Chargers - https://qmerit.com/ev/jeep/ 
  • Qmerit.com - Chrysler Chargers - https://qmerit.com/ev/chrysler/ 
  • DC FAST CHARGING DC - Fast charging is available at select high-traffic public charging stations but is not currently compatible with Stellantis EVs
* Charging times may be longer than the published estimate due to the charging power of the customer’s electrical service. Charging times can also vary based on the acceptance rate of the vehicle.

Where can you charge an Electrified Vehicle? Can I charge it at home?
You can charge an EV at home using a Level 1 or Level 2 charger. Most EVs come with a portable Level 1 cordset, so no additional charging equipment is required. While this is the simplest method, it takes the most time to charge a battery. Level 2 charging uses a 240-volt electrical service (typical in a residential setting, for example a clothes dryer outlet). Level 2 charging stations should always be installed by a licensed electrician. Stellantis partners with trusted vendors to facilitate scheduling and installation of your customers’ Level 2 residential chargers.

Public charging stations typically use Level 2 or DC fast charging. Currently, Stellantis EVs in the U.S. are not compatible with DC fast charging.

Can I partially charge my battery if I’m pressed for time?
It is fine to partially charge the battery. The vehicle is not required to be left plugged in until it is fully charged. No damage to the battery will occur.

Can the batteries be recycled?
Electrified Vehicle batteries can be recycled. Overall, automotive batteries have an excellent recycling history; the national recycling rate for lead-acid batteries—which have little scrap value—runs about 98%. Plug-In EVs use mostly lithium-ion batteries, which have much higher recycling value. And, many areas prohibit these batteries in landfills. These factors will continue to ensure a high recycling rate.

Can I run out of electric power in a PHEV and become stranded?
No. When your electric battery is drained, it will seamlessly switch over to the gas engine. Running out of gas is the only way you could become stranded. And this is no different than driving an ICE vehicle.

Are there enough charging stations around so I will not get stranded with a depleted battery away from home?
This concern is called Range Anxiety. It is not an issue with a PHEV unless the vehicle were to also run out of gas. PHEVs run on a combination of the gas engine and electric motor. When the battery runs down, they will automatically switch to gas-power. Notably, combined Total Range for the Pacifica Hybrid is up to 520 miles, up to 470 miles for Grand Cherokee 4xe, and 370 miles for Wrangler 4xe. This is equal to or better than many gas-powered vehicles.

There are tens of thousands electric vehicle (EV) charging stations available in the United States. These charging stations are being installed in key areas throughout the country for public charging and workplace charging as a supplement to residential charging. Most EV owners do the majority of their charging at home, and they are actively adding to their locations. The Chrysler Brand encourages their customers to utilize ChargePoint. Jeep® Brand is partnering with Electrify America to install charging stations at popular off-road trailheads. Charging locations are easy to find, using the Brand website, the Brand Mobile App and Uconnect 5 Navigation system.
  • Chrysler Pacifica Hybrid - https://www.chrysler.com/pacifica/hybrid.html 
  • Check the Jeep® Grand Cherokee and Jeep® Wrangler 4xe charging location finders:
  • Jeep® Grand Cherokee 4xe - https://www.jeep.com/grand-cherokee/grand-cherokee-4xe.html 
  • Jeep® Wrangler 4xe - https://www.jeep.com/wrangler-4xe.html 
How can I find a charging station?
There are several ways to find public charging stations that feature Level 2 charging.
  • Uconnect 5 Navigation system
  • Chrysler, Dodge, Jeep® and Alfa Mobile App
  • Brand websites
  • Search for “charging station near me” using the available Nav system and the Brand Mobile App.
  • Third party apps, such as PlugShare and EVgo, are also available.
How often do you need to replace an EV battery?
Most EV owners or lessees will never have to replace their battery. EV batteries are built to last many years and have a longer warranty than other vehicle components.
  • BATTERY LONGEVITY - An electric vehicle’s battery may outlast the vehicle itself, and it is capable of operating more than 93,000 miles with limited reductions in charging efficiency and capacity
  • BATTERY WARRANTY - EV batteries are mandated by law to have a minimum warranty coverage of 8 years/100,000 miles
  • STELLANTIS WARRANTY - The Stellantis warranty for PHEV batteries is 8 years or 100,000 miles in most states. (See Zero-Emission State requirements below)
  • ZERO-EMISSION STATES - Some states—like California—have more strict emissions laws. These are designated as Zero-Emission States. The EV battery warranty in these states is 10 years/150,000 miles
  • BATTERY EVOLUTION - As battery development and research continue, batteries are continuing to improve in terms of cost and range. For example, Stellantis recently announced a goal of lowering battery costs by 40% by 2024